FREQUENTLY ASKED QUESTIONS

When will my order be shipped?

Current processing time is 2-3 weeks, but it can be shipped out sooner.

Is my payment secure?

All payments are processed by PayPal so you can be sure that your creditcard details are safe. Check www.paypal.com for more details.

I want to return my product.

We want you to be completely happy with your purchase!
We accept returns if you have changed your mind as long as the item is returned in unused condition and in its original packaging within 14 days of receipt. Please contact us at info@simpleshopz21.com

Please Note: The postage cost of orders can not be refunded. If you received free shipping, the flat rate shipping cost will be deducted from your refund amount

If you have any other queries regarding your purchase please contact us at info@simpleshopz21.com and we will do our best to help you out.